Live Chat

JSSI. We Win From Within.

Imagine yourself surrounded by brilliance. Be inspired by infinite potential. Share in the success of a phenomenal brand. That’s JSSI!

Our Culture

At JSSI, we win from within. We believe our people are our greatest asset and that our achievements are directly impacted by the contributions of each member of the JSSI family. We work tirelessly to provide a workplace that is engaging, collaborative, and that fosters challenging work, personal growth and creativity. We hire people of exceptional skill to help us reach even greater heights. Come win with us!

Our Benefits

Retirement icon

Retirement Package

We help prepare for a winning future. We all know the importance of saving for the future. In an effort to encourage our employees to plan for their retirement, JSSI provides an employer match to employee 401(K) contributions by matching 75% of employee contributions on up to 6% of eligible earnings.

Health icon

Health Coverage

We win at wellness. At JSSI, we believe that healthy and happy employees are better poised to make an impact in today’s global workforce. To that end, we provide industry-leading benefits plans that stay competitively priced for our employees and their families year after year. We offer a gym membership to our employees. We also sponsor an employee-run committee to promote healthier activities in the workplace.

Transportation icon

Transportation

Move to win. Our commuter benefits plan gives JSSI employees the opportunity to set aside pre-tax dollars to put towards the inevitable use of parking and/or public transit to get to work each day.

PTO icon

Paid Time Off

We win at work-life balance. Our vacation benefits are highly competitive and increase based on tenure. In addition to our generous package of vacation, holidays, and sick days, JSSI also offers a Charitable Services Day in which employees are paid for a day of volunteering with a charity of their choosing.

Quote image

Over the last 16 years, JSSI has afforded me the opportunity to work in a diverse environment with career growth beyond measure.

Sonya Harris, PMP | Director of Project Management

We're Hiring

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, or other characteristic protected by law.

Candidates who are interested in JSSI, but for whom JSSI does not have a current position opening may apply via our General Submissions application link.  Candidates should be prepared to upload a resume, to indicate their desired department(s) as well as to provide their salary history and minimum required salary.

Click Here to Submit Your Resume.

Accounts Payable Manager Chicago, IL

Jet Support Services, Inc. is seeking a well-qualified Accounts Payable Manager to be based at our Chicago corporate headquarters.

Company Description:

Founded in 1989, Jet Support Services, Inc. (JSSI) is the world’s largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisers.

JSSI has always been deeply committed to providing its clients with the highest standard of service and excellence. Our management team is adding further value by developing innovative products and services and expanding into additional markets.

Position Summary:

The Accounts Payable Manager will oversee and monitor the Trust Accounts Payable function while managing and developing staff, building key relationships with vendors, internal and external customers, ensuring compliance and driving department efficiencies and automation.

To Apply:

Interested qualified candidates should complete an online application at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4a154c22-c5dd-4c85-acce-c65ac470cf10&jobId=245182&lang=en_US&source=CC2&ccId=19000101_000001

Position Responsibilities:

  1. Oversee and monitor the Trust Accounts Payable function while managing and developing staff, building key relationships with vendors, internal and external customers, ensuring compliance and driving department efficiencies and automation.
  2. Hire, train, supervise and mentor Accounts Payable personnel.
  3. Manage the operational functions of the department, including invoice processing, financial disbursement, and exception resolution.
  4. Serve as main liaison between JSSI and its Trustee.
  5. Serve as direct point of contact for all maintenance vendors.
  6. Perform vendor reconciliations.
  7. Work with vendors to obtain more favorable credit terms.
  8. Identify and manage the implementation of payables operational improvements to streamline and improve the efficiencies of current processes while realizing increased productivity.
  9. Prepare and/or review applicable accounting reports and accounts payable registers to ensure accuracy and timely processing.
  10. Monitor accounts payable aging to ensure payments are being processed in a timely manner.
  11. Create, revise and maintain procedures and policies for the Accounts Payable process including analysis of key controls and reporting requirements.
  12. Serve as back-up for Accounts Payable Coordinator of the operating company.
  13. Perform other responsibilities as assigned.       

Desired Credentials:

  • Bachelor’s degree in accounting, finance or a related field is required.
  • Six to ten years progressively responsible experience in Accounts Payable.
  • Prior supervisory experience of an Accounts Payable team is required.
  • Experience in the Aviation and/or Insurance industries is a strong plus.
  • In-depth knowledge and proficiency with Microsoft Dynamics GP (Great Plains) ERP system is a strong plus.
  • Demonstrated experience with process improvement.
  • Excellent Microsoft Excel and Word skills.
  • Outstanding interpersonal and communications skills.
  • Ability to read and write articulately and analytically.
  • Strong attention to detail.
  • Well-organized.
  • Ability to prioritize and multi-task.
  • Professional appearance and demeanor.

Working Environment and Conditions

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.

 

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

 

Apply

Credit and Collection Manager Chicago, IL

Jet Support Services, Inc. is seeking a well-qualified Credit and Collection Manager to be based at our Chicago corporate headquarters.

Company Description:

Founded in 1989, Jet Support Services, Inc. (JSSI) is the world's largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible, and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props, and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisers. 

JSSI has always been deeply committed to providing its clients with the highest standard of service and excellence. Our management team is adding further value by developing innovative products and services and expanding into additional markets.

Position Responsibilities:

  1. Assign work responsibility for investigating and verifying financial status and reputation of prospective customers.
  2. Assign responsibility for investigation and collection for delinquent amounts, up to, and including, termination of contracts and use of outside collection agencies and/or legal counsel to secure payment.
  3. Provide daily direction and communication to team.
  4. Direct team to enforce terms of contracts and compliance as it relates to reporting and payments.
  5. Produce timely reports that allow management to understand the collection results including trends and areas of concerned.
  6. Respond and work to resolve customer (internal and external) issues.
  7. Strive to mentor and motivate team to produce quality results.
  8. Ensure team is trained and current on job skills and knowledge.
  9. Coordinate all activities with outside collection agencies and/or legal counsel.
  10. Provide routine AR maintenance reviews-write offs eligibility, cash application and      investigation.
  11. Supervise and assist in cash application duties and credit card processing.
  12. Review and approve payment plans, payment terms, and Promissory Notes.
  13. Responsibilities also include interviewing, hiring, and training employees.

Additional Responsibilities

  1. Perform other responsibilities as assigned

Reporting Structure:

Position:      Credit and Collection Manager

Reports to:  Vice President of Accounting

Desired Credentials:

  • Bachelor’s degree in business or related field required
  • 5 – 10 years of collections experience with at least 2 years at a supervisory level
  • Ability to work and train others
  • General accounting knowledge
  • High accuracy level
  • Excellent organizational skills
  • Great customer service attitude and the ability to work with a variety of people
  • Fluency in Spanish is strongly preferred

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.

 

Apply

Client Relationship Manager Chicago, IL

Jet Support Services, Inc. (JSSI) is seeking a well-qualified Client Relationship Manager to be based at our Chicago, Illinois Corporate Headquarters. 

Mission Statement:

The mission of the Client Relationship Manager is to have primary responsibility for all aspects of client relationships within his or her assigned territory, with the exception of client matters managed by the Technical Services Team.  The Client Relationship Manager consistently strives to provide outstanding service to clients, responding promptly to concerns and proactively seeking to anticipate needs. This position requires excellent written and oral communication skills, as well as outstanding people skills.

Position Responsibilities:

1.       Develop an intimate familiarity with all clients and contracts in territory.

2.       Handle routine client service issues relating to contract terms, payments, monthly reporting obligations, etc.

3.       Develop relationships with clients and become knowledgeable about their business. 

4.       Seek new business development opportunities from clients.

5.       Anticipate and resolve client concerns professionally and efficiently.

6.       Monitor clients’ monthly reporting and payment. 

7.       Work with the Credit and Collections Team and Accounting Department to reduce the number of late payments and accounts receivable days outstanding.

8.       Work with Directors of Business Development and Technical Advisors to welcome new clients to JSSI and provide new client orientation after a new sale is closed.

9.       Work with client, broker and new buyer at time of aircraft sale to coordinate the process of transferring contracts.

10.   Liaise with Contracts Specialists to assist in the coordination of new contract preparation.

11.   Liaise with Contracts Specialists to assist in the coordination of the transfer contract process by ensuring that there are no outstanding issues with the previous contract, informing buyers about coverage, and handing off the transfer paperwork to the Contracts Specialists for contract generation. 

12.   Educate new clients about their coverage and contractual obligations and the company’s programs and services.

13.   Attend regional and national industry events to network with clients and represent the company.

Additional Responsibilities

1.       Perform other responsibilities as assigned.

Desired Credentials:

·         Bachelor’s degree required.

·         Minimum of 5 years account management or equivalent experience preferably in the aviation or financial services industries.

·         Fluency in speaking, reading and writing in Spanish is a strong plus, but not required.

·         Candidates must have unrestricted authorization to live and work in the USA.

·         Proven track record of working with demanding clients, including providing dispute resolution and resolving complex problems.

·         Ability to grasp new financial and technical concepts quickly.

·         Excellent written and verbal communication skills.

·         Positive attitude, strong work ethic and commitment to being a supportive team member.

·         Ability to think quickly, handle difficult clients and “figure things out” with minimal supervision.

·         Excellent computer skills (especially Microsoft Office Suite and Salesforce.com).

·         Must be highly organized and thrive in a fast-paced environment.

 

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         While performing the duties of this job, the employee is occasionally required to stand; walk; sit, reach with hands and arms, climb stairs, talk and hear.

·         Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

·         The noise level in this job is usually moderate.

·         Domestic travel required; approximately 30 days per year.

APPLY

Contracts Specialist Farnborough, Hampshire, United Kingdom

Jet Support Services, Inc. is seeking a well-qualified Contracts Specialist to be based at our Farnborough, United Kingdom office.

 

Company Description:

Founded in 1989, Jet Support Services, Inc. (JSSI) is the world’s largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisers.

JSSI has always been deeply committed to providing its clients with the highest standard of service and excellence. Our management team is adding further value by developing innovative products and services and expanding into additional markets.

 

Position Summary and Mission:

The mission of the Contracts Specialist is to draft, negotiate, finalize and arrange execution of agreements with JSSI clients with exceptional skill and assist in overall management of client contracts and the process.  This position requires excellent communication, both written and oral, strong analytical abilities, attention to detail and outstanding people skills.

 

Essential Duties and Responsibilities:

  1. Coordinate contracting process:
    1. To obtain necessary information to prepare contracts for clients;
    2. To prepare contracts and ensure that the enrollment process is completed efficiently and accurately;
    3. To prepare contract amendments and related documents; and
    4. To coordinate the process of transferring existing contracts, ensuring that there are no outstanding issues with the previous contract and that necessary paperwork has been completed.
  2. Be skilled and knowledgeable with respect to program coverage, contract forms and IT systems.
  3. Ensure that all relevant interactions with clients are tracked in Salesforce.com.
  4. Run reports from Salesforce.com and analyze the data using Microsoft Excel. 
  5. Work closely with the Contracts Manager to update and improve form contracts, consistently striving for increased clarity of terms that support the achievement of company goals.
  6. Build and maintain effective relationships with internal and external customers. 

 

Additional Responsibilities:

  1. Perform other responsibilities as assigned.

 

Desired Credentials:

  • Bachelor's degree required.
  • Must have unrestricted residency and work authorization for the United Kingdom.
  • Three years’ contract preparation and/or drafting experience involving complex organizations - preferably in the aviation, legal or financial services fields.
  • Ability to grasp new financial and technical concepts quickly.
  • Superior problem solving, decision-making and analytical skills.
  • Strong reading comprehension and customer service skills.
  • Positive attitude, strong work ethic and commitment to being a supportive team member.
  • Ability to function independently and assume responsibility for successful completion of assigned tasks.
  • Attention to detail and experience working with demanding clients.
  • Excellent written and verbal communication skills.
  • Excellent computer skills (especially Microsoft Office Suite and Salesforce.com).
  • Must be highly organized and thrive in a fast-paced environment.

 

Working environment and conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.

 

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

Apply

Engine Records Analyst Chicago, IL

Jet Support Services, Inc. (JSSI) is seeking an Engine Records Analyst to be based in our Chicago Corporate Headquarters. 

Company Description:
Founded in 1989, Jet Support Services, Inc. (JSSI) is the world’s largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisors.

JSSI is a global organization with additional locations in South America, Europe, Asia, Africa and the Middle East.

Mission Statement:

The mission of this position is to assist in the administration of the JSSI Engine and APU programs by ensuring accuracy of the contract Exhibit C.

Essential Duties and Responsibilities:

  1. Create and validate contract Exhibit C (list of pro-rated inspections, Life-Limited Components and certain Line Replaceable Units) for all new enrollments, transfers, and renewal contracts.
  2. Analyze and process aircraft documentation in preparation for Exhibit C creation and validation (including logbooks, maintenance tracking reports, SBs/ADs, Type Certificate Data Sheets, Engine/APU Maintenance Manuals etc.)
  3. Coordinate with Technical Services, Sales Administration and Contracts team during new enrollments, transfers and renewal processes.
  4. Record and maintain aircraft information into company library.
  5. Research and record aircraft warranty information.

Additional Responsibilities:

  1. Complete Exhibit C updates for maintenance events as needed.
  2. Perform research projects as assigned.

Desired Credentials:

  • Bachelor’s Degree in Aviation Maintenance preferred
  • 2-3 years technical experience
  • A & P license  preferred
  • Outstanding Excel experience is a plus
  • Strong interpersonal and communications skills to deal with the public and the aviation industry family
  • Ability to read and write articulately and analytically
  • Clear understanding of relevant technical skills
  • Ability to work well under pressure

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

APPLY

Fleet Pricing Financial Analyst Chicago, IL

Jet Support Services, Inc. (JSSI) is seeking a well-qualified Fleet Pricing Financial Analyst to be based in our Chicago Corporate Headquarters. 

Company Description:

Founded in 1989, Jet Support Services, Inc. (JSSI) is the world’s largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisors.

JSSI is a global organization with additional locations in South America, Europe, Asia, Africa and the Middle East.

Position Summary:

JSSI is experiencing unprecedented growth and has created a vital new role within our organization to support new fleet opportunities.  Reporting to the Vice President Pricing & Program Development, this role will support a key strategic growth initiative in the commercial and regional airline markets on a global basis.

The Fleet Pricing Financial Analyst will develop pricing and financial modeling of various unique fleet programs for JSSI, in collaboration with Pricing, Sales, and the SVP Business Development and Strategic Planning.  

Essential Duties and Responsibilities:

  • Coordinate with the VP, Pricing and Program Development, Senior Product Manager, and the Director of Fleet Administration on new fleet opportunities
  • Build and maintain relationships within MRO facilities and the JSSI Technical Services team to develop pricing for various engine events, components, and items specific to each fleet opportunity.
  • Develop profitable and competitive pricing models tailored to unique fleet types and sizes using MS Excel spreadsheets
  • Research new product and parts costs, and develop rates around each type
  • Create cost models for cost estimating new fleets with minimum data available
  • Prepare cost analysis and future profitability models
  • Assist the Senior Product Manager with developing outline of fleet specific items to aid in development of contract language.
  • Develop and maintain fleet data base and master fleet pricing lists
  • Research cost comparisons between OEM, and preferred vendors for engines and components, as well as applicable Service Bulletins and Airworthiness Bulletins.
  • Meet with the SVP of Business Development & Strategic Planning, and the Directors of Business Development to present fleet pricing models.
  • Work with Marketing and the Director of Fleet Administration to develop fleet proposals for specific clients

Desired Credentials:

  • Bachelor’s Degree (Aviation or Financial Discipline) required, MBA in similar disciplines preferred.
  • 2-3 years aviation technical experience
  • 2-3 years of financial analysis experience
  • Ability to ensure a factual audit trail is established for all pricing efforts supporting contract proposals
  • Experience with pricing and cost / financial modeling
  • Strong interpersonal and communications skills to deal with the public and aviation industry professionals
  • Ability to read and write articulately and analytically
  • Foreign language skills a plus
  • Demonstrated interest in multi-cultural interactions
  • Ability to work well under pressure
  • Proficient in Excel

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

APPLY

Helicopter Buyer Lafayette, LA

Jet Support Services, Inc. is seeking a well-qualified Helicopter Buyer to be based in the Lafayette, Louisiana area.

Company Description:

Founded in 1989, Jet Support Services, Inc. (JSSI) is the world’s largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisers.

JSSI has always been deeply committed to providing its clients with the highest standard of service and excellence. Our new management team is adding further value by developing innovative products and services and expanding into additional markets. 

Position Summary:

The Helicopter Buyer will provide great customer service to and will collaborate with the JSSI Helicopter Technical Advisors and JSSI Parts Product Line Specialists to manage the overall sourcing strategy; this includes parts procurement for all helicopter maintenance requirements, restocking orders and forecasted future needs, vendor negotiations and interface, contract administration, repair order and warranty administration, inventory control, and shipping/receiving. The Helicopter Buyer will also play a key role on supply chain integration and/or continuous improvement teams.

Essential Duties and Responsibilities:

  1. Respond to all requests received from Helicopter Technical Advisors (TA) & Product Line Specialists (PLS) in a professional and timely manner.
  2. Source parts to fill demands from purchase requisitions, AOG orders, Requests For Information (RFI), etc.
  3. Create competitive Requests For Quote (RFQ) and/or negotiate prices with suppliers to obtain best available prices while maintaining configuration, quality and delivery requirements.
  4. Create purchase orders and repair orders for all Trust accounts, JSSI Inc., and JSSI Parts.
  5. Create and track purchase orders and expedite them through SalesForce/AMS/Quantum to maintain a closed loop status interface with TA and PLS with regard to parts requirements.
  6. Maintain regular communication with and provide pro-active status updates to TA and PLS.
  7. Follow parts through the system to make sure parts costs are transacted to the correct project and that all costs associated are billed accordingly to the clients.
  8. Assure parts are delivered in a timely manner to meet schedule requirements and meet the appropriate quality and life limits.
  9. Participate in an AOG on-call or shift rotation to support afterhours critical sales.
  10. Search for and maintain knowledge of parts availability within the aviation industry through existing and future vendor selections.
  11. Establish supplier performance metrics, monitor performance and evaluate suppliers on a regularly scheduled basis.
  12. Establish, maintain and report metrics on cost savings.

Additional Responsibilities:

  1. Prepare Monthly Activity Report identifying cost saving, buyer activity, vendor activity, etc.
  2. Continually assess operations to optimize the purchasing and logistics processes through identifying cost reduction opportunities for Trust accounts, JSSI Inc., and JSSI Parts.
  3. Qualify and approve vendors as determined by need to increase competition, improve quality of the product, or to improve lead times using selected quality criteria.
  4. Performs other responsibilities as assigned.

Education and Experience:

  1. Helicopter purchasing experience required
  2. B.S. degree or combination of HS diploma or GED and 5 years’ experience in aviation related procurement and inventory control duties
  3. Microsoft based operating system especially for inventory control and purchasing
  4. Negotiation with vendors
  5. Clear verbal and written communication skills
  6. Problem solving
  7. Report generation using Excel or Word
  8. Critical Thinking
  9. Ability to travel at least 20% of the time
  10. CPM or APP helpful

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.
  • Domestic and international travel is required.

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

APPLY

Helicopter Technical Advisor South Central U.S.

Jet Support Services, Inc. (JSSI) is seeking a well-qualified Helicopter Technical Advisor to be based in the South Central United States.  Candidates must have unrestricted authorization to live and work in the USA.

Position Summary:

NOTE:  GENERAL AVIATION INDUSTRY EXPERIENCE IS REQUIRED FOR THIS POSITION. 

The Helicopter Technical Advisor is the primary contact for JSSI Clients and will handle their needs on routine, unscheduled and AOG events.

Essential Duties and Responsibilities:

  1. Review, audit and oversee all scheduled and unscheduled maintenance events and parts requirements.
  2. Manage customer events and utilize the Project Line Specialist (PLS) for events in which they need assistance.
  3. Possess knowledge of the complete JSSI Helicopter Program and be capable of discussing complex support questions.
  4. Liaise with JSSI Parts to support requirements as required.
  5. Effectively communicate, both verbal and written, with the customers, service centers and OEM’s to resolve any complaints or contractual misunderstandings.
  6. Obtain and review all work estimates as needed, submitted by the service centers for scheduled and unscheduled maintenance.
  7. Review and process all invoices prior to being submitted to JSSI’s Chicago Headquarters for payment.
  8. Work closely with the customer to stay abreast of all scheduled work coming due and to schedule the maintenance and parts requirements.
  9. Routinely work with the customer to ensure smooth administration of JSSI programs in accordance with established policies, procedures, and/or guidelines.
  10. Respond to technical matters and problems concerning JSSI clients and arrange timely and accurate diagnosis.
  11. Assist management’s accounting and administrative efforts in resolving payment disputes or collections problems with program customers by making individual contact with delinquent operators.
  12. Research logbooks and/or conduct visual inspections for new enrollments or existing contracts.
  13. Responsible for event triage, assessing and ensuring each situation is handled appropriately.
  14. Must have a thorough understanding of the current contract, policies and procedures.
  15. Perform other responsibilities as assigned by Technical Services Management.

Education and Experience:

  • Degree in Aviation Field preferred
  • Airframe and Powerplant ratings preferred
  • Excellent Microsoft Excel, Word, and PowerPoint skills
  • Strong interpersonal skills
  • Ability to read and write articulately and analytically
  • Clear understanding of relevant technical skills
  • Ability to multi-task and work well under pressure
  • Well organized
  • Have or be able to obtain passport and perform international travel

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.
  • Domestic and international travel is required.

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

APPLY

Senior Staff Accountant Chicago, IL

Jet Support Services, Inc. is seeking a well-qualified Senior Staff Accountant to be based at our Chicago corporate headquarters.

Company Description:

Founded in 1989, Jet Support Services, Inc. (JSSI) is the world’s largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisers.

 

JSSI has always been deeply committed to providing its clients with the highest standard of service and excellence. Our management team is adding further value by developing innovative products and services and expanding into additional markets. 

 

Position Summary and Mission:

The mission of the Senior Staff Accountant is to maintain accounting records and generate timely and accurate financial statements.

Position Responsibilities:

 

1.            Ensure accounting transactions are properly recorded on a timely basis.

2.            Assist and prepare monthly financial statements for the company and departments.

3.            Assist with year-end audit by preparing all schedules and support.

4.            Maintain accurate recordkeeping for GAAP and tax book fixed assets; record related depreciations and create projections as needed.

5.            Present complex analysis of month end results.

6.            Maintain monthly closing work papers in audit form quality.

7.            Prepare, analyze and maintain accruals for revenue and expenses, pre-paid amortizations, depreciation and tax calculations.

8.            Maintain detailed records of accounting processes and procedures.

9.            Develop accounting practices and GL account structures related to new program types.

10.         Perform monthly T&E expense audit and accruals.

 

Additional Responsibilities

 

Processes and Systems

1.            Microsoft Dynamics AX and/or 365

2.            Dynamics Management Reporter

3.            Microsoft Office

4.            JSSI Aircraft Management System (AMS)

 

Desired Credentials:

 

·         Bachelor’s degree in Accounting required

·         Certified Public Accountant (CPA) designation required.

·         Three to five years’ experience in an automated accounting environment

·         Experience with GAAP accrual accounting is preferred

·         Experience in the Aviation industry is a strong plus

·         Requires attention to detail

·         Ability to follow through on open items and tasks and arrive at logical conclusions

·         Take initiative in regular process improvements

·         Excellent written and verbal communication skills

·         Experience with Microsoft Dynamics AX and/or 365 preferred and solid proficiency in Microsoft Office, particularly Excel, is a must

 

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§  While performing the duties of this job, the employee is occasionally required to stand; walk; sit, reach with hands and arms, climb stairs, talk and hear.

§  Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

§  The noise level in this job is usually moderate.

 

 

 

 

Apply

Technical Coordinator McKinney, TX

Jet Support Services, Inc. is seeking a well-qualified Technical Coordinator to be based in the McKinney, TX area.

Company Description:

Founded in 1989, Jet Support Services, Inc. (JSSI) is the world’s largest independent provider of hourly cost maintenance programs for aircraft engines and airframes. JSSI provides its clients with comprehensive, flexible and affordable financial tools for managing the often unpredictable costs of operating and maintaining nearly all types of turbine-powered aircraft, including jets, turbo-props and helicopters. JSSI serves clients around the world by managing maintenance services through its international network of technical advisers.

JSSI has always been deeply committed to providing its clients with the highest standard of service and excellence. Our new management team is adding further value by developing innovative products and services and expanding into additional markets. 

Position Summary:

The Technical Coordinator is the first contact for Clients and will assist the Fleet Leads in handling the client’s needs on routine, minor unscheduled and AOG events.

Essential Duties and Responsibilities:

  1. Create Service Calls that will alert the Fleet Leads (FL) of future or current events.
  2. Assist Client, maintenance providers and FL by placing parts orders, as requested, with the JSSI Purchasing department.
  3. Communicate with the client and the maintenance provider, as required.
  4. Support the team by working 10 and/or 12 hour shifts to ensure no gap in client coverage
  5. Research logbooks, as required.
  6. Responsible for event triage, assessing and ensuring each situation is handled appropriately by:
    • Being the initial contact for the client and/ or maintenance provider.
    • Initial setup to track and support the maintenance event.
    • Turning the event over to the FL / PLS after initial setup.
  7. Review and process invoices using the company provided invoicing system, meeting turn time goals set forth by Technical Services Management and policy.
  8. Will be trained to have a thorough understanding of the current contracts, policies and procedures
  9. Develops and maintains client relationships through periodic contact.
  10. Perform other responsibilities as assigned by Technical Services Management.

Education and Experience:

  • Degree in Logistics or relevant experience preferred
  • Airframe and Power plant rating, civilian or military equivalent is a plus
  • Corporate turbine-powered business aircraft experience preferred, but any commercial, flight, avionics, dispatch, NDT aviation experience is a plus
  • Experience in 135 Maintenance Control operations is a plus
  • Excellent Microsoft Excel, Word, and PowerPoint skills
  • Strong interpersonal skills
  • Ability to read and write articulately and analytically
  • Clear understanding of relevant technical skills
  • Ability to multi-task and work well under pressure
  • Well organized
  • Have or be able to obtain passport and perform international travel
  • Ability to work 10 and/or 12 hour shifts

Working Environment and Conditions:

Work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb stairs, talk and hear.
  • Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The noise level in this job is usually moderate.
  • Domestic and international travel is required.

JSSI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

APPLY