Tip-To-Tail®
Welcome to the only single-source aircraft maintenance program on the market. The JSSI Tip-to-Tail® Program covers virtually every assembly and system on a jet aircraft in one convenient package.
The JSSI Tip-To-Tail® Advantage
One phone call, support for a diverse fleet and mixed assets
Labor reimbursement for in-house maintenance
Experienced team of aviation professionals
Technical knowledge and rapid repair coordination
Stabilize Your Maintenance Budget
A JSSI Hourly Cost Maintenance Program helps you stabilize your aircraft operating costs and maintenance budget today and prepare for scheduled and unscheduled maintenance events tomorrow.
Why JSSI?
Every day, thousands of aircraft owners, operators and MRO businesses worldwide rely on the JSSI Advantage to stabilize aircraft maintenance costs and increase residual value for virtually every make and model of business aircraft.
Technical Expertise
- 30+ years of maintenance data, knowledge and experience
- 70+ regionally based Technical Advisors and Product Line Specialists
- Dedicated team of airframe, avionics and engine professionals
Independent Advocates
- Independent oversight throughout every maintenance event
- Global buying power to negotiate the best rates
- Cost management and quality overview throughout
Personalized Service
- Single point of contact; simply call, email or text for assistance
- Personal Client Relationship Manager and Technical Advisor with 10+ years’ experience
- 24/7 global support
JSSI Tip-to-Tail® Program Benefits
- Single-source aircraft maintenance
- Stabilize maintenance costs with one fixed hourly rate
- Experienced team of aviation professionals
- Single point of contact
- Receive labor reimbursement for in-house maintenance
- Access JSSI engine and APU lease pool and parts inventory
- 24/7 support
- Rapid repair coordination
- Minimize downtime
- Enhance residual value
What it Covers
- 24/7 worldwide maintenance support
- Scheduled and unscheduled maintenance
- Troubleshooting labor allowance
- Rental costs
- Part, component or assembly repair and replacement during scheduled inspections and unscheduled maintenance
- Technical oversight during major shop visits
- Service bulletins (SBs)
- Airworthiness directives (ADs)
- Consumables
- Standard freight
- Priority shipping for AOG events
- Efficiency bonus
- WiFi coverage
- Electronic maintenance tracking subscription
- Mobile repair team
- Nacelle coverage
- Parts-only coverage option
- And more…
Complimentary Conklin & de Decker
Every JSSI HCM Program includes complimentary access to the Conklin & de Decker Aircraft Operating Cost & Performance Guide, the industry’s leading aircraft benchmarking and comparison tool.
- Enjoy streamlined access to trusted aircraft data
- Make fully informed ownership and operating decisions
- Access the web-based tool and mobile app anytime, anywhere
Exclusive JSSI Tip-To-Tail® Program Features
Airframe Coverage
Virtually every part, component, assembly and system of the airframe is covered, including all parts and labor for scheduled and unscheduled maintenance events.
Engine Coverage
Vital maintenance protection for your jet engines is all part of the package, from shop visits and service bulletins to catastrophic engine failure and foreign object damage.
APU Coverage
Comprehensive maintenance coverage for the APU, scheduled and unscheduled events, and life-limited components.
Single-Source Solution
World-renowned service and technical support is always just a phone call away. We are the ultimate single-source solution for airframe, jet engine and APU maintenance.
Transferable
Your dedicated Client Relationship manager can help you transfer maintenance reserves to virtually any jet aircraft, regardless of make or model. No other maintenance program gives you this advantage.
Independent Service
Every member of the JSSI team works nonstop to deliver independent maintenance solutions and customer service that works for you, regardless of jet engine or airframe manufacturer.
24/7 Global Support
Just one call and we’ve got you covered anytime, anywhere with regionally based Sales Representatives, Client Relationship Managers, Contract Specialists, Technical Advisors and worldwide AOG assistance.
Enhanced Residual Value
Enrolling on an aircraft maintenance program results in an enhanced resale value, as verified by VRef and Aircraft Bluebook. JSSI programs are valued on par with OEM programs by lenders, appraisers and brokers.
The JSSI Advantage
Extend your flight department and get the most experienced team of aviation experts in the business in your corner of the hangar. You’ll enjoy unrivaled independent customer service and benefit from maintenance budget stability for years to come.
DECADES OF MAINTENANCE DATA
JSSI Hourly Cost Maintenance (HCM) Programs leverage decades of independent operating costs and maintenance data, MRO relationships, technical expertise and market knowledge. It means we’re uniquely positioned to help you manage the often unpredictable costs of operating and maintaining virtually all makes and models of aircraft, engines and APUs.
DELIVERING VALUE
Every stage of your aircraft’s maintenance event, from teardown to recertification, is monitored by a JSSI Technical Advisor with thousands of hours of expertise across multiple makes and models of fixed- and rotary-wing aircraft. We harness our global buying power to negotiate the best rates and closely manage all costs throughout the event.
DIVERSE EXPERIENCE
We serve clients through our own global infrastructure of more than 70 certified Technical Advisors. This unique team of technical aviation experts offers decades of combined expertise on a diverse range of aircraft and engine makes and models; including Beechcraft, Bombardier, Cessna, Embraer, Falcon, Gulfstream, GE, Honeywell, Pratt & Whitney Canada, Rolls-Royce, and many more OEMs.
TAILORED ADVICE
The JSSI technical team is comprised of almost every field in the aviation MRO industry. With long-standing relationships with MROs and FBOs throughout the United States, Europe, Asia, and Central and South America, we can always recommend the best facility.
Your Global Team is Standing By
Tap into our global network to support your assets with the JSSI Advantage. Contact us today to find out how JSSI can become a vital extension of your maintenance department and ensure 24/7 assistance wherever you fly.
The Americas
EMEA
Asia-Pacific
The Americas
Phillip Dickerson
Vice President, Business Development, USA & Caribbean
CANADA
Chris Charnley
Director of Business Development
Canada
Jessika Venne
Business Development Manager
HEARTLAND
James Flynn
Director of Business Development
NORTHEAST
Michael Winters
Director of Business Development
SOUTHEAST/CARIBBEAN
Phillip Dickerson
Vice President, Business Development, USA & Caribbean
Mexico & Central America
Oscar Martinez
Director of Business Development
NORTHWEST/COLOMBIA
Manuel Ruanova
Director of Business Development
South America
Joao Caram
Director of Business Development
SOUTH AMERICA
Aroldo Rovero
Director of Business Development
GOVERNMENT
Ed DeWaard
Director of Business Development
EMEA
Fabrice Roger
SVP of Business Development, EMEA & APAC
EUROPE
James Carroll
Director of Business Development
EUROPE
Gregory Krulic
Director of Business Development
EUROPE/MIDDLE EAST
Pascale Barhouch
Director of Business Development
EUROPE/MIDDLE EAST/ASIA
Serdar Tamer
Director of Business Development
AFRICA/MIDDLE EAST
Jonathan Deutsch
Director of Business Development
Southern Africa
Jonathan Sawyer
Technical Advisor & Sales Rep
Asia-Pacific
Fabrice Roger
SVP of Business Development, EMEA & APAC
CHINA
Richard Yang
Director of Business Development
OCEANIA
Michael Hawkins
Technical Advisor & Sales Rep
GOVERNMENT
Matthew Keiser
Manager of Government Accounts
Programs, products and services of JSSI and its affiliates may not be sold where prohibited by applicable law.
Delivering a
Sustainable Future
JSSI is committed to doing all we can to streamline the path to reduced emissions. Find out more about how we’re working with Avfuel to make it easier than ever for our clients to estimate carbon emissions, purchase carbon credits, and access sustainable aviation fuel.
Let's Talk
Get support for your assets with help from our global network. Contact us today to find out how JSSI can become a vital extension of your aircraft maintenance department and ensure 24/7 assistance wherever you fly.