Buyer’s order (“Order”) shall be subject to and governed solely by these Standard Commercial Terms and Conditions (“Terms and Conditions”). Except as expressly provided in section 9, any terms or conditions set forth on any documents or terms used by Buyer, including but not limited to pre-printed terms and conditions on purchase order documents, and any communications (written or oral) between the parties that are inconsistent with, or are not included within, the Terms and Conditions contained herein, shall be of no force or effect unless signed by an authorized representative of JSSI Parts, LLC (“Seller”).
All Goods being returned, regardless of reason, will require the issuance of a return material authorization (“RMA”) number from Seller prior to the physical return of the Goods. All returns will require certification that the aircraft the Goods were removed from was not involved in accidents, incidents, heavy landing, or lightning strikes, and life limited parts must include logbooks and maintenance records for removal. Issuance of an RMA does not constitute acceptance of the return by Seller. Returns will be reviewed on a case-by- case basis, including warranty returns as provided in section 8. Buyer will ship any and all returns on Buyer’s account, and Seller will review the shipping costs incurred by Buyer to determine if such costs are eligible for a refund by Seller. To request an authorization number, please contact Seller at +312-614-3361 or [email protected]. Re-stocking charges may apply, and any unused parts may be subject to recertification fees. A copy of the RMA must be included with the returned part for any credit to be considered by Seller. Parts must be returned within 30 days of Seller’s issuance of an RMA for any credit to be considered by Seller. Failure to return any parts within 30 days from Seller’s issuance of an RMA will result in the RMA being cancelled.
Condition of Part for Sale | Warranty Period |
New | 12 months |
Overhauled | 12 months |
Serviceable | 6 months |
Serviceable As-Removed | 30 days |
As removed | None |
Consumables | None |
Written notice of any warranty claim must be provided as soon as possible following the discovery of the basis of the claim, using the return material authorization in section 6 above. Any inspection or damage failure claims must be made within 15 days of shipment. Any other alleged failure claims must be made within 15 days from discovery of the alleged defect. Seller will review the warranty request after the Goods are received at Seller’s designated location, and for approved warranty claims, Seller will provide replacement Goods, repair of the returned Goods, or refund the amount paid, as Seller may elect in its sole discretion; provided, that, with respect to Goods constituting a life limited part, any refund in accordance with the foregoing warranty shall be reduced on a pro-rated basis taking into account the life of such part consumed by the Buyer, and any replacement part shall be in reasonably comparable condition to the part as of the time of return. Seller does not guarantee replacement parts will be available at all or at the same price as the original sale. Buyer shall be responsible for the cost of any replacement part until credit for the allegedly failed part is issued. Seller may send Goods to a vendor for confirmation of failure before making a final decision on the Buyer’s claim. To the extent assignable, Seller hereby assigns to Buyer any warranty provided to Seller by the vendor thereof. For the avoidance of doubt, the foregoing warranty shall not apply to Goods involved in an accident or incident, APU, windscreen, and/or engine purchases or exchanges. The warranty for APU and engine purchases or exchanges will be as set forth in the applicable purchase agreement, exchange agreement or purchase order terms and conditions.
Notwithstanding anything to the contrary, (i) the foregoing warranty is given by Seller and accepted by Buyer in place of all other express, implied or statutory terms, representations, warranties or conditions, in contract or in tort, including without limitation, any warranty or condition of merchantability or fitness for a particular purpose, in connection with any defect, non-conformity to the applicable specification and any patent infringement, and all such other terms, representations, warranties or conditions are hereby expressly disclaimed, and (ii) the only remedy for breach of the warranty is as set out herein. For greater certainty, in no event shall Seller be responsible for any special, incidental or consequential damages arising out of or in connection with either a breach of such warranty or for patent infringement, or any tortious or negligent act or omission by Seller. Special, incidental or consequential damages include, without limitation, economic loss, lost profits, loss of use, loss or damage to any property or person or any other exemplary or punitive or similar damages.
No variation or extension of the foregoing warranty or associated remedies shall be binding unless in writing and signed by a duly authorized representative of Seller. Buyer’s acceptance of the foregoing or the making of any claim or receipt of any benefit thereunder, constitutes Buyer’s acceptance of all the foregoing terms, conditions and limitations. Rev. 2024-1 In no event shall Seller’s liability exceed the price on the face of the Order, whether based in contract, strict liability, fault, tort, or any other right.
Notwithstanding anything to the contrary set for herein, Seller shall be relieved of all of warranty obligations if:
JSSI’s Hourly Cost Maintenance (HCM) Programs bring peace of mind to owners and operators of virtually any business aircraft. Our programs are designed to stabilize your maintenance budget, maximize availability, and enhance the residual value of your aircraft – offering flexible coverage options:
Engine I APU I Airframe I Tip-to-Tail®