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JSSI Launches New Maintenance Software Business Unit

Traxxall and SierraTrax products unite under JSSI Maintenance Software platform

EBACE, GENEVA, May 23, 2022 – Jet Support Services, Inc. (JSSI), the leading independent provider of maintenance support and financial services to the business aviation industry, can now add software to its business description. JSSI has launched JSSI Maintenance Software, a new business unit to unite the company’s growing portfolio of technology-enabled maintenance products.

JSSI Maintenance Software integrates a range of aircraft maintenance tracking and maintenance, repair and overhaul (MRO) software solutions from industry leaders Traxxall and Traxxall Aviator under one brand. These products will join the company’s other offerings: JSSI Maintenance Programs, JSSI Parts & Leasing, JSSI Conklin & de Decker and JSSI Advisory Services.

“Our approach is simple. We’re focused on integrating and expanding these innovative solutions to deliver enhanced value to our customers. With the addition of Traxxall and SierraTrax over the past 12 months, JSSI is uniquely positioned to connect a wealth of maintenance data that will enable us to create huge efficiencies for customers, whether they operate a single aircraft or a large fleet,” said Neil Book, chairman and CEO of JSSI.

Traxxall provides business-to-business (B2B) centric software offerings for aircraft maintenance tracking, inventory management, and MRO operations across all sizes of operator or maintenance facility. The company provides solutions for all makes and models of business jets, turboprops, and helicopters. SierraTrax serves as a business-to-consumer (B2C) offering for maintenance tracking software for customers looking for a simpler feature set at a lower price point.

“With more than 5,000 business aircraft supported by JSSI, Traxxall and SierraTrax, the decision to align these maintenance products will enable us to significantly enhance the service we provide customers and position us to rapidly scale the business,” said Mark Steinbeck, who has been appointed chief commercial officer of JSSI Maintenance Software.

“Our continued success is a testament to the dedication, passion, and customer-oriented mindsets of the respective teams who have worked hard to develop and deliver both products,” added Steinbeck.

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About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. 

JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance ProgramsTraxxall maintenance tracking software, Parts & EnginesConklin aircraft cost and performance data, and Aviation Capital assetbased financing solutions. Together, these offerings support owners, operators, and maintenance teams with integrated tools spanning ownership and maintenance planning, execution, and financial management 

With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client  regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. 

Media Contact

Isabella Rimton, VP of Marketing, JSSI

+1-302-690-7874, [email protected]

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