Case Study

J. New Aviation

Based in Kansas City, J. New Aviation manages eight aircraft. Six of these aircraft are exclusively for private use and two are available for charter. The fleet includes Hawker 4000s, a Bombardier Learjet 45, a Hawker 750 and Beechjet 400As. J. New Aviation is proud to offer a complete turn-key aircraft management solution to its valued clients.

“In my view, any aircraft operator would benefit from using Traxxall. Even if I owned just one aircraft, I would want it enrolled on this system. You get a team of experts looking at service bulletins from the airframe manufacturer, the engine manufacturer and the FAA. They are managing that process for you. It saves so much time.

At the end of the day, you need the peace of mind knowing that the aircraft in your care are compliant with standards and regulations, airworthy and safe. Traxxall helps us accomplish these essential goals. It’s our most important tool.”

The Challenge

With 40 years of aviation industry experience, Richard Anderson has been J. New Aviation’s Director of Maintenance for the last five years. Richard’s job is to manage all maintenance requirements of the aircraft in his fleet. Principal responsibilities include: parts procurement, in-house repairs, outside shop heavy maintenance management and auditing aircraft records.

“Previously, we were using a mix of two different systems to track our maintenance. After one company acquired the other, the two became increasingly similar – and more expensive!” says Richard.  These systems could generate a lot of different reports, but I questioned the usefulness of many of them. It was a heavy system, complicated to manage and expensive. So, when I first heard about Traxxall about two years ago, I was interested.”

The Implementation

In July 2016, J. New Aviation began implementing Traxxall. “We came to the conclusion that we needed to centralize our aircraft on a single maintenance tracking platform and quickly realized that Traxxall offered better technology and better value than competing systems,” explains Richard.

The Benefits of Traxxall

“Traxxall is easy to use and it generates sensible reports. One thing I appreciate are the work cards that it generates. It sounds very simple but it’s so important. We are a small team – two very experienced technicians and myself – with a lot to do. With Traxxall’s work cards, I can easily prioritize jobs, manage my team and manage my day.”

“Our Analyst at Traxxall is excellent. It’s like having an expert looking over your shoulder. They are very good at catching service bulletins and making sure that we are aware of all important information.”

“I believe the overall benefit of using Traxxall is accuracy. It creates uniform documentation, which instills a sense of professionalism and pride in your work. Unfortunately, owners don’t always put enough value on the importance of impeccable record keeping. But, in a pre-buy situation, solid records make an aircraft more attractive – not to mention making the next person’s job easier!” continues Richard.