About Us
Aircraft Maintenance Support & Financing Company

As Chairman and Chief Executive Officer, Neil provides leadership and direction to the entire organization.

Prior to joining JSSI in 2012, Neil served as Vice President of Mobility for Juniper Networks, directing its mobile security business unit. His role at Juniper began in 2010, in connection with their acquisition of SMobile Systems, where he had served as President and Chief Executive Officer. Neil began his career at AT&T where he held various management positions. Neil is a graduate of the University of Delaware, class of 1999.

As Chief Financial Officer, Tim Elberfeld is responsible for all aspects of Finance & Accounting at JSSI. Additionally, Tim oversees the Information Technology organization.

Prior to joining JSSI, Tim served in a range of progressive roles at TransUnion, a global information and financial services company publicly listed on the New York Stock Exchange. While at TransUnion, his roles included Chief Accounting Officer as well as Chief Financial Officer for the Africa Region in Johannesburg, South Africa.

Tim began his career at PricewaterhouseCoopers (PwC), where he served clients in the Transaction Services group. At PwC, he led cross-border engagements for clients in the execution of complex acquisitions, divestitures and carve-outs. During his time at PwC, Tim completed a multi-year secondment in Zurich, Switzerland, where he supported clients on both inbound and outbound deals across Europe. Tim received an undergraduate degree in accounting from Anderson University and is a Certified Public Accountant (inactive).

As Chief Revenue Officer, Francisco provides leadership to the global business development organization.

Prior to joining JSSI, Francisco served as Director of Aircraft Sales & Acquisitions at Aerolineas Ejecutivas, where he managed the sales organization achieving 80% market share over several consecutive years. Francisco facilitated several key industry alliances for Latin America’s largest business aviation company and has established an extensive network with the global broker community, financial institutions, OEMs and MROs.

Francisco graduated from Universidad Iberoamericana in Mexico City as an industrial engineer.

As Chief Operating Officer of JSSI, Ben Hockenberg leads JSSI Parts & Leasing, the procurement arm of the company, as well as the technical services and operations of JSSI maintenance software. Additionally, Ben has responsibility for the company’s maintenance event and insurance claims management service offerings.

In his role prior to joining JSSI Parts & Leasing, Ben was focused on investing in the aerospace sector. He has worked in investment banking, private equity, and credit investing and Deutsche Bank, The Pritzker Organization, Venor Capital and Greenbriar Asset Management. He holds an MBA from Kellogg School of Management and a bachelor’s degree in business administration from the University of Michigan.

As Chief Innovation & Architecture Officer, Serdar Yorgancigil is responsible for all information and digital technology initiatives at JSSI.

Prior to joining JSSI, Serdar spent 15 years at AAR, a provider of global aviation services to the commercial and governmental aviation sectors. Serdar held a variety of progressive technology roles at AAR, including Head of Digital Enablement, where he led application development, data management and integration teams. He is a graduate of Istanbul University with a bachelor of science degree in computer engineering. Serdar is a member of the Chicago Chief Data Officers (CDO) governing body and received an executive certificate in management leadership from the MIT Sloan School of Management.

As Managing Partner of JSSI Aviation Capital, Chris Miller will oversee and lead the team in growing JSSI Aviation Capital into a global market leader in customized asset-based financing alternatives in the business jet space.

Chris was the founder and CEO of Shearwater Global Capital which was a private finance company offering asset-based financing for aviation assets across the globe. Prior to Shearwater he was the Managing Director of Guggenheim Partners Business Aircraft Investment (BAI) Group. The BAI Group provided capital solutions to the Business Aviation Industry; specifically, asset-based lending on medium to large sized business aircraft.

Before entering the business world, Chris served in the United States Marine Corps, as an F/A-18 pilot, Aircraft Maintenance Officer and Aviation Safety Officer. Chris is a graduate of the U.S. Navy & Marine Corps School of Aviation Safety and currently holds a commercial pilot rating. He is an accredited “Senior Aircraft Appraiser” with the American Society of Appraisers (ASA) and the former President of the National Aircraft Finance Association (NAFA). Chris received a BA from Denison University and an MBA from Columbia University.

Alexis Javkin joined JSSI in 2024 as Executive Vice President, Strategic Maintenance & Supplier Management. In this role, Alexis is responsible for JSSI’s global technical support organization, providing proactive event management, customer advocacy, and strengthening JSSI’s relationships with MRO’s and service providers across the industry.

Prior to joining JSSI, Alexis served dual roles for Aerolíneas Ejecutivas (ALE) as CEO of ALE Service Center and Group Vice President, and before that he held various key roles at Unilever. An industrial engineer by trade, he earned his undergraduate degree from Tecnologico de Monterrey, followed by an MBA from IPADE business school.

As Chief Legal Officer, General Counsel, and Chief Strategy Officer, Carly oversees all legal and compliance matters, partnering with the leadership team to shape JSSI’s business strategy and direction.

Prior to joining JSSI, Carly held several senior roles at The Boeing Company. Most recently, she served as Vice President for Engineering, Regulatory, and FAA Compliance at Boeing Commercial Airplanes in the law department. Previous key roles at Boeing include Chief Counsel for Supply Chain at Boeing Defense, Space & Security, and Chief Counsel for Competition, Anti-Corruption and Regional Counsel for Canada and Latin America.

Before her time at Boeing, Carly held various positions in the federal government. Her service at the Department of Justice included roles as Counsel to the Assistant Attorney General of the Antitrust Division and as a Trial Attorney in the Civil Division specializing in civil litigation. Carly also served as Deputy Associate Counsel in the White House.

Carly started her career as a law clerk in the U.S Court of Appeals for the Seventh Circuit and for the U.S. District Court for the Southern District of New York. She also served as an Adjunct Professor of Law at Georgetown University Law Center. Carly holds degrees from Stanford University, the London School of Economics, and Harvard Law School.