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JSSI Appoints Molly Hennessy as Chief Product and Technology Officer to Accelerate Digital Innovation

Hennessy brings proven expertise in aviation technology transformation and operational efficiency to advance JSSI’s tech stack, client portals, and data-driven tools.

CHICAGO, Nov. 11, 2025 – Jet Support Services, Inc. (JSSI), today announced the executive appointment of Molly Hennessy as Chief Product & Technology Officer, reinforcing the company’s continued investment in technology, AI, and data-driven solutions for the business aviation industry.

 

JSSI supports more than 5,000 assets through its hourly cost maintenance programs, overseeing thousands of maintenance events each year. Beyond maintenance programs, JSSI offers a comprehensive suite of digital solutions, including Traxxall for maintenance tracking; Conklin & de Decker for objective aircraft operating cost and performance comparisons; and PartsHub for streamlined online parts procurement. Additionally, JSSI recently introduced an asset-based financing product line under JSSI Aviation Capital.

 

Hennessy will lead efforts to advance JSSI’s technology stack, enhance client portals, and optimize internal and external tools that drive efficiency and information transparency for aircraft operators worldwide.

 

Hennessy joins JSSI after more than nine years at United Airlines, where she most recently served as Managing Director, Crew & Catering Technology. In this role, Hennessy spearheaded the transformation of crew scheduling tools from legacy mainframe systems to a modern technology stack, fostering collaboration between pilot and flight attendant organizations to deliver significant time and cost savings. Her proven ability to align technology strategy with operational excellence will be instrumental as JSSI accelerates innovation and prepares for new and exciting investments in digital solutions.

“I’m thrilled to join JSSI at such an exciting time,” said Hennessy. “My priority will be ensuring our technology strategy delivers products that are not only cutting-edge but also deeply impactful for our customers and to set a new standard for performance, reliability, and value in the market. I look forward to building on JSSI’s strong foundation and help drive the next wave of innovation alongside this great team.”

“Molly is a dynamic leader and executive that has a track record of delivering superior results and positive change throughout her career. This role is critical to our future success and underscores our commitment to talent and technology as a cornerstone of JSSI’s future,” said Neil Book, Chairman, President, and CEO of JSSI.

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About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. 

JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance ProgramsTraxxall maintenance tracking software, Parts & EnginesConklin aircraft cost and performance data, and Aviation Capital assetbased financing solutions. Together, these offerings support owners, operators, and maintenance teams with integrated tools spanning ownership and maintenance planning, execution, and financial management 

With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client  regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. 

Media Contact

Isabella Rimton, VP of Marketing, JSSI

+1-302-690-7874, [email protected]

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