COVID-19: JSSI Suspending Annual Rate Increases and Reducing Flight Hour Minimum Invoices

To Our Valued Clients:

As all of us work to navigate this global health and economic crisis, JSSI remains committed to providing you with world-class service and support. Your dedicated Client Relationship Manager and Technical Advisor are on call and available. Our AOG call center is fully staffed and ready to respond.

We recognize the unique set of challenges every business is facing. As a result, JSSI will be providing immediate financial relief to you, our customer.

Effective immediately, JSSI has:

  • Suspended all annual make and model rate increases through June 30, 2020.
  • Implemented a 25% reduction on annual minimum flight hour invoices paid net 30 days, OR;
  • Extended payment terms to 90 days on annual minimum flight hour invoices in lieu of the 25% reduction. For those paying minimums each month the invoice will be reduced by 25%.
  • For Part 91 and Part 135 operators using their aircraft for rescue flights related to COVID-19, please advise your Client Relationship Manager and those hours, along with additional credits, will be applied to your account.

We will continue to evaluate these measures regularly and provide further updates as the situation unfolds.

As an organization, we are committed to taking measures that provide tangible relief. We thank you for your business and the faith that you place in us each and every day.



Neil W. Book 
President & CEO

24/7 AOG Support

Americas: +1 312.494.8645
Asia: +852 3703 8090
Europe & Middle East: +44 (0)20 3934 7244
JSSI Parts & Leasing: + 1 877.717.2787
Fleet AOG: +1 312.980.0009

Email: [email protected]