Quick Resources and
Helpful Information
Need to return your core?
Core Return Address
JSSI Parts & Leasing
400 Kenton Lands Rd. Suite C
Erlanger, KY 41018
Download our Core Return Form, or request one to be sent to you by emailing our team.
Please ensure all relevant paperwork and documents including this form are physically returned with the part to avoid additional billing.
Did the part you purchased not fix your issue?
Request your Return Material Authorization (RMA) by emailing our team.
Issuance of an RMA does not constitute acceptance of the return by Seller. Returns will be reviewed on a case-by-case basis, including warranty returns.
For further return instructions and additional information,
please view our Standard Commercial Terms & Conditions of Sale.
Customer Experience Team
Northeast & Midwest US
Victor Avila
[email protected]
+1 (209) 284-4569
Southeast US
Jose Cruz
[email protected]
+1 (708) 575-2261
Western US
Kristin Kalsbeek
[email protected]
+1 (312) 644-8743
APAC
Leo Benedict San Pedro
[email protected]
+63 2 82312538
EMEA
Harpreet Handa
[email protected]
+44 (20) 45184693
LATAM
Jose Cruz
[email protected]
+1 (708) 575-2261
JSSI offers an online parts portal to streamline the purchase process.
You can manage the end-to-end transaction process directly through the portal, as well as things like core returns, RMA requests, and access all your information from past orders.
Register or log-in to your account HERE – free to use!
