Support for every part
Parts order resources and core returns
If you have any questions or concerns after receiving your order, contact our team.
Everything You Need in One Place
Need to return your core?
JSSI Parts & Leasing
400 Kenton Lands Road, Suite C
Erlanger, KY 41018
Download our core return form, or request one to be sent to you by emailing our team.
Please ensure all relevant paperwork and documents including this form are physically returned with the part to avoid additional billing.
Did your purchase not fix the issue?
Request your return material authorization (RMA) by emailing our team.
Issuance of an RMA does not constitute acceptance of the return by Seller. Returns will be reviewed on a case-by-case basis, including warranty returns.
For further return instructions and additional information, please view our standard commercial terms & conditions of sale.
Customer Experience team
Our team is here to support you, every part of the way.
PartsHub
Online parts portal to streamline the purchase process.
AIRCRAFT PARTS ORDERING REIMAGINED
You can manage the end-to-end transaction process directly through the portal, as well as things like core returns, RMA requests, and access all your information from past orders.
Access thousands of certified parts with instant pricing.