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JSSI’s Traxxall Reports Significant Growth in South America and Signs UpStar Aviation

JSSI’s Traxxall Reports Significant Growth in South America and Signs UpStar Aviation

São Paulo, Brazil – June 5, 2025 – At this week’s Catarina Aviation Show, JSSI— a global leader in maintenance support and financial services for business aviation—announced significant growth across its portfolio in South America, including continued momentum for Traxxall, its aircraft maintenance management software solution.

A key milestone of this expansion is the recent addition of UpStar Aviation, a leading Brazilian air taxi, charter and aircraft management company, to the Traxxall customer base. UpStar selected Traxxall to enhance operational visibility and efficiencies across its mixed fleet of business jets, turboprops, and helicopters.

“We are very excited to partner with JSSI & Traxxall as our maintenance software provider” said Raquel Sacramento, Director of Maintenance and Certifications at UpStar Aviation. “The Traxxall platform gives our team the tools needed to manage a mixed fleet of aircraft across multiple locations with great level of detail. The dashboards and reporting give us better visibility into the status of our aircraft and the workflows help us speed up the return to service process. In addition, Traxxall has great, local analyst support here in Brazil, which was a major factor in our decision.”

“Brazil and South America have continued to be a strong market for Traxxall, and we are pleased to support UpStar Aviation,” said Mark Steinbeck, Chief Commercial Officer for Traxxall. “In the early days of Traxxall, we started building our presence in this region, delivering a superior product and service to corporate flight departments, charter operators, and management companies. In 2021, we welcomed Giuliano Palma Donadio to the Traxxall team (based in Sao Paulo) and he has helped strategically grow our customer base and support infrastructure throughout South America over the last several years.”

In addition to JSSI’s maintenance software solutions, the company has also seen substantial growth across its other business units, including Hourly Cost Maintenance Programs, Parts & Leasing, Aviation Capital, and Conklin & deDecker. “JSSI continues to invest in the development and support of our suite of solutions for business aircraft owners and operators in South America” said David Caporali, JSSI’s Senior Vice President of Strategy and Business Development in LATAM. “This region has been one of the fastest growing business aircraft markets in the world, and we are here to provide best-in-class solutions and support to owners and operators throughout the lifecycle of their aircraft.”

About JSSI

Founded in 1989 and headquartered in Chicago, JSSI is the leading independent provider of hourly cost maintenance (HCM) programs for business aircraft engines, airframes, and auxiliary power units (APUs). JSSI’s HCM programs cover over 300 different makes and models of business aircraft.

JSSI has constructed a portfolio of complementary business lines that support owners, operators, and maintenance providers across the entire lifecycle of ownership, including parts procurement, maintenance tracking software, aircraft financing, and advisory services.

With 6,500+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of aircraft platform. Institutional investors GTCR, Genstar Capital, and Blackstone provide strong sponsorship to JSSI.

Learn more at jetsupport.com.

For media inquiries, please contact:

Isabella Rimton, VP of Marketing, JSSI

+1 302 690 7874, [email protected]

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About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. 

JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance ProgramsTraxxall maintenance tracking software, Parts & EnginesConklin aircraft cost and performance data, and Aviation Capital assetbased financing solutions. Together, these offerings support owners, operators, and maintenance teams with integrated tools spanning ownership and maintenance planning, execution, and financial management 

With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client  regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com. 

Media Contact

Isabella Rimton, VP of Marketing, JSSI

+1-302-690-7874, [email protected]

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