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JSSI PartsHub: Fall 2024 Feature Release

JSSI continues to invest in PartsHub – a new way to access the JSSI Parts & Leasing procurement power, online. PartsHub is designed to enhance and streamline every step of the procurement process – enabling direct access to JSSI’s extensive inventory, parts reliability data, and expert parts support team.

We continue to enhance the PartsHub experience and functionality. Across new-user onboarding, search capabilities, and overall optimizations, the latest enhancements just went live – read below to learn more about a few highlights from our latest release:

Improved Support

Expanded & Refined Search Results – New, improved search functionality sorts results by what is most competitively priced first, ensuring users can view the best deals right away. Color-coded features indicate stock availability at a quick glance.

Product Pages – Expanded search results now provide more options and detailed information, even for parts not currently in stock. To ensure the best experience possible, comprehensive product pages now include detailed aircraft information and even part-specific data to help make informed decisions and provide insights to all PNs in the catalog – even if a part is out of stock.

Warranty Replacements & Returns – We’ve enhanced our capabilities for online returns and core exchanges. Each order detail page now features a convenient option at the bottom to return or replace items. User may search for and select the items they need to return and are then guided through that process.  This functionality is available for items within the warranty timeframe.

Purchase Approval Documents – Generate and share a detailed PDF of your shopping cart for internal approval before completing a purchase. The PDF includes all essential fields to record and confirm approvals, allowing you to proceed with your purchase in PartsHub seamlessly.

New & Improved Onboarding Process – As new users begin their onboarding journey, they are provided with details regarding the process and expectations through the activation steps. A tailored experience is provided to existing JSSI accounts versus new ones to ease in the process of capturing the required company and user details for activation. It’s time to invite all your friends and colleagues to join PartsHub.

 

Additional Enhancements

Website Performance Optimizations – Users will experience faster load times and smoother navigation across PartsHub.

UI Improvements – Various user interface improvements now offer better details into shipping times visibility and other clickable aspects of the order process.

Custom Notifications – Admin users can now choose optional notifications to their team-members activities on the PartsHub.

 

To learn more about PartsHub features & benefits, please visit our website.

To register for your FREE PartsHub account, visit partshub.jetsupport.com.

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About JSSI

Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership.
JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance ProgramsTraxxall maintenance tracking software, Parts & EnginesConklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance teams with integrated tools spanning ownership and maintenance planning, execution, and financial management.

With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com 

Media Contact

Isabella Rimton, VP of Marketing, JSSI

+1-302-690-7874, [email protected]

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