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Enrolls Global 5000 BR710 Engines onto JSSI Program

EBACE 2012 – Jet Support Services, Inc. (JSSI), the leading provider of hourly cost maintenance programs for the business aviation industry, has announced that Formula One racing icon and airline entrepreneur, Niki Lauda, has enrolled his newly delivered Bombardier Global 5000 onto the JSSI Platinum Engine and APU Hourly Cost Maintenance Programs.

A three-time Formula One World Champion and former Jaguar Formula One Racing Team manager, Mr. Lauda is also a dedicated aviator who has piloted and owned several business jets. He is also known throughout Europe for his airline, Lauda Air, formed in 1985, and flyNiki, a semi-lowcost airline and a subsidiary of Air Berlin that he started in 2003. As a passionate commercial pilot, Lauda occasionally acts as captain on his airline flights.

“I am on the move all the time and always looking for services that can help minimize my down time and keep me moving, so JSSI makes perfect sense to me,” stated Mr. Lauda. “JSSI provides us with a predictable maintenance budget, and the JSSI Technical Services Team acts as our advocate to make sure we get back in the air as quickly as possible whenever there is an engine or APU maintenance issue,” added Lauda.

JSSI [EBACE Stand # 939] has been providing turbine aircraft operators with predictable maintenance budgets through their engine, airframe and APU hourly cost maintenance programs for more than 23 years. JSSI’s Platinum Program for Mr. Lauda’s BR710 engines provides comprehensive coverage for scheduled engine maintenance, while delivering complete budget stability and peace of mind from any unexpected maintenance costs. In addition, the Platinum Program includes Supplemental Lift coverage. JSSI’s Supplemental Lift benefit addresses concerns regarding the availability of the limited rental engine pool for these BR710 engine models. In the event that a JSSI client experiences an AOG (Aircraft on Ground) situation or has scheduled maintenance requiring a BR710 rental engine, JSSI will work with the client to minimize the impact of down time by covering certain aircraft charter costs if rental engines are not available.

As an additional layer of support for their Bombardier Global clients, like Niki Lauda, JSSI recently acquired two Rolls-Royce BR710A2-20 turbine engines to use as loaners whenever off-wing engine repairs or overhauls are required by their clients.

“Niki Lauda represents the spirit of the industry, and we are proud to be working with him to protect his new investment,” commented Louis C. Seno, Chairman and CEO of JSSI.  “Mr. Lauda obviously appreciates a quality, innovative product like the Global 5000, so our Platinum coverage for the engines, along with our Supplemental Lift and rental engine benefits, will add a great deal of value to his ownership experience.”

EBACE 2012 – Jet Support Services, Inc. (JSSI), the leading provider of hourly cost maintenance programs for the business aviation industry, and Avfuel’s flight planning company, Avplan Trip Support, have announced they have teamed up to offer clients additional resources to manage any unexpected maintenance issues while traveling around the world.

Through this unique alliance, Avplan [EBACE Stand # 456] customers will now have access to JSSI’s global team of experts. By simply contacting their Avplan agent, the Avplan customer facing a maintenance issue will be connected with the JSSI Technical Advisor in the geographic area where the aircraft is located. This special partnership is possible because of the expansive technical team that JSSI [EBACE Stand # 939] has deployed worldwide to support their own hourly cost maintenance program clients.

“We are excited to be teaming with Avplan Trip Support to provide their customers with the same peace of mind that the JSSI Technical Advisors bring to our JSSI clients, day-in and day-out,” commented JSSI Vice President of Technical Services Operations, George Kleros. “This is a significant benefit for Avplan customers. JSSI’s Technical Advisors are highly experienced with a broad variety of aircraft makes and models, so Avplan customers will have a great resource whenever they are in unfamiliar territory and experience a maintenance issue.”

Avplan’s international travel insight combined with JSSI’s worldwide team of maintenance professionals ensures that customers have access to the best quality service and know-how no matter where they fly. JSSI’s experienced Technical Advisors will serve as liaisons between the Avplan customer and local maintenance providers during the repair process.

“By working together in this capacity, Avplan and JSSI have removed a great deal of uncertainty from flying internationally,” said Avplan Operations Manager Phil Tyler. “Now our Avplan Trip Support clients gain access to another layer of resources for maintenance issues and can feel confident no matter where they fly.”

Recent Van Nuys Broker-Dealer Summit a Success

May 4, 2012 – Chicago, IL – Jet Support Services, Inc. (JSSI), the leading provider of hourly cost maintenance programs for the business aviation industry, recently launched a series of Aviation Summits specifically created for aircraft Broker/Dealer, Management, Finance, Legal and Consulting business aviation professionals. These Summits are being conducted around the globe and are focused on informing industry specialists about the benefits of JSSI’s hourly cost maintenance programs to their customers and to their future success.

“We have provided hourly cost maintenance programs to the business aviation industry for more than 20 years, but many industry professionals may not fully understand our programs or recognize the significant differences between us and our competitors,” commented Susan Marr, Co-President and General Counsel for JSSI.  “So far, attendance at our Summits has been outstanding and we look forward to educating the market throughout the year,” added Marr.

JSSI recently conducted a successful Broker/Dealer Summit in Van Nuys, California, where local area aircraft brokers and aviation professionals attended their informative afternoon session. Previous Summits have been held in Dallas, Texas and in Farnborough, United Kingdom, and additional Summits this year are planned for Teterboro, New Jersey; Chicago, Illinois; and Seattle, Washington, as well as other locations to be announced. To find out more about the JSSI Summit Series, please contact Susan Marr’s office at Summit@jetsupport.com or call +1-312-644-4444.

May 2, 2012 – Chicago, IL – Jet Support Services, Inc. (JSSI), the leading provider of hourly cost maintenance programs for the business aviation industry, has announced the addition of Neil W. Book as Co-President, and the promotion of JSSI veteran, Susan K. Marr, to Co-President.

The shared leadership roles of Mr. Book and Ms. Marr will be delineated by the company’s core areas of operations.  Mr. Book will be responsible for Sales, Marketing and Technical Services Operations, while Ms. Marr will lead the Legal, Human Resources, Client Services, and Office Services Teams.

Mr. Book joins JSSI as Co-President from Juniper Networks, where he was Vice President of Mobility. Directing the mobile security business unit of one of the fastest growing organizations in the company, Mr. Book’s role began at Juniper in connection with its acquisition of SMobile Systems, where he had served as President and Chief Executive Officer. Under his leadership, SMobile Systems was a pioneer in the mobile security industry, providing industry leading security software to consumers and enterprises in the rapidly emerging smartphone and tablet market.  Mr. Book began his career at AT&T where he held various management positions.  His prior experience also includes leading Sales and Business Development at FedCel Corp. For the past several years, Mr. Book has served on the JSSI Board of Directors as an advisor and valuable advocate for the JSSI business.

Mr. Book is a graduate of the University of Delaware.  He holds two patents in the security software domain and is a member of the Board of Directors of The Franklin Mint.

“Neil Book is a wonderful addition to the JSSI leadership team, and I welcome him. His keen business acumen and skillset for developing and growing other businesses will be a tremendous asset to JSSI,” commented Louis C. Seno, Chairman and CEO of JSSI. “I personally look forward to working closely with Neil and my long-time colleague, Susan Marr, to provide strong and effective leadership to JSSI.”

Ms. Marr’s tenure at JSSI includes leadership roles as Executive Vice President, Chief Administrative Officer and General Counsel since 2002. Ms. Marr is also CEO of Aviation Insurance Corporation and works closely with the other JSSI leaders to provide direction for the entire organization.

Prior to joining JSSI, Ms. Marr was a partner at the Chicago law firms of Holleb & Coff, and Schiff Hardin where she concentrated on transactional and corporate matters, representing financial institutions and entrepreneurial enterprises. She holds a Juris Doctorate Degree from Northwestern University Law School in Chicago, as well as a Master of Arts Degree from Western Michigan University and a Bachelor of Music Degree from Hope College in Holland, Michigan.

“I am thrilled to be partnering with Neil in this new leadership role,” remarked Susan Marr. “We have a great team and I see this as an opportunity for us to lead JSSI to a new level of success,” added Ms. Marr.

Neil Book commented, “business aviation is crucial to the global economy, and I couldn’t be more excited to join JSSI. I look forward to working closely with Susan as co-president. It is also an honor to work with such a business aviation industry icon as Lou Seno.”

April 2012 – Chicago, IL – Jet Support Services, Inc. (JSSI), the leading provider of hourly cost maintenance programs for the business aviation industry, is expanding their presence in the Middle East with a new office located in the Dubai Airport Freezone and adding William Khouri as the new JSSI Technical Advisor for the region.

Mr. Khouri brings an extensive 14 year technical career to JSSI that includes completions, avionics engineering, and customer support with Bombardier Aerospace, and most recently Jet Aviation in both Switzerland and in Dubai, United Arab Emirates. Mr. Khouri is also fluent in the Arabic, French and English languages.  He will be based at the new JSSI Dubai office along with Robert “Bob” Wilke, recently appointed Vice President, Business Development for Middle East and all of Asia.

“We are looking forward to having William join us in Dubai. His experience with the operators in this part of the world makes him a great addition to the JSSI technical team,” commented George Kleros, Senior Vice President, Technical Services Operations for JSSI.  “We are committed to supporting our clients in this region, and William will be their primary JSSI technical service contact. We anticipate our business to continue to grow throughout the Middle East, and establishing an office here is indicative of our long term commitment for the future.”

“I am thrilled and honored to be part of the JSSI team,” commented William Khouri. “Their stellar reputation and commitment to service throughout the business aviation world is why I am here and I look forward to working with my colleagues and friends in Dubai and throughout the region.”

The new JSSI office is located near the Dubai International Airport in the Airport Freezone and can be reached by telephone at 971 426 02727.

April 2012 – Chicago, IL – Jet Support Services, Inc. (JSSI), the leading provider of hourly cost maintenance programs for the business aviation industry, recently appointed industry veteran, Jill Adams, as Vice President for California and the Western United States region.

As an aviation finance professional, successful entrepreneur and pilot, Jill Adams brings more than 30 years of aviation experience and extensive knowledge of business aircraft to JSSI. Her previous experiences include Co-Founder of Plane Fax, Inc., and various aircraft finance roles, most recently President of FinancAIR in Newport Beach, California, an aviation finance business that she founded.

“Jill has an outstanding career and track record in this market,” commented Louis C. Seno, Chairman and CEO of JSSI.  “We see great potential for growth in California and the Western Region, and we are confident that Jill will make an enormous impact for JSSI in this part of the U.S.”

Ms. Adams joins the recently expanded California JSSI technical team of Zane Cox, Matt Eads and Steve Watkins, who are based at the JSSI office located at the Pentastar Fixed Based Operation (FBO) at Van Nuys airport. Focusing on the numerous operational and financial benefits of JSSI’s hourly cost maintenance programs, Jill will work with aircraft owners and operators throughout California, Alaska, Arizona, Hawaii, Idaho, Nevada, Oregon, Utah, and Washington to help them stabilize their maintenance budgets and reduce costs.

“JSSI has an impressive reputation within the industry and I am excited to be a part of such a highly regarded company,” stated Jill Adams. “I see great potential for JSSI and I look forward to contributing to our future success and growth here in California and throughout the west coast.”